Respond Website


We're really sorry but the helpline is currently closed..


Call Mencap on: 0808 808 1111


Lines open 9am to 5pm, Monday to Friday


We are working hard to ensure the helpline reopens soon...


















Free phone: 0808 808 0700


 

We provide the following services:


  • Emotional support and counselling
  • Signposting
  • Crisis work
  • Referral
  • Specialist advice and information
  • Advocacy
  • Outreach work


We specialise in the following areas:


  • Disclosure and effects of any kind of abuse
  • Sexually  inappropriate behaviour and sexual offending
  • Legal issues and procedures when dealing with allegations of abuse and/or offending
  • Sexuality and relationship education
  • Bereavement and loss
  • Bullying
  • Depression
  • Family breakdown
  • Local counselling/therapy services


What does the Helpline have to offer?


Respond Helpline is a national, free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse and for the parents, carers and professionals who support them.


Adults with Learning Disabilities


Contacting a Helpline can allow painful feelings caused by trauma to be expressed and heard, often for the first time. Callers are in control of the whole process and can go at their own pace, be anonymous and end the call whenever they wish. In itself, this can be an empowering experience.



Children and Young People


We have expanded our remit to work with the specific needs of children and young people with learning disabilities. Our Helpline aims to be a first step for children and young people with learning disabilities to explore their feelings and try to make sense of their experiences.

The Helpline also offers support, advice and information to parents, carers and professionals. Uncovering abuse can be very distressing for everyone involved and often people can feel overwhelmed by the strong feelings that are aroused. Helpline workers can provide a listening ear and if needed, help with thinking about what happens next.


Professionals and Carers


The Helpline also offers support, advice and information to parents, carers and professionals. Uncovering abuse can be very distressing for everyone involved and often people can feel overwhelmed by the strong feelings that are aroused. Helpline workers can provide a listening ear and if needed, help with thinking about what happens next.


Referrals


When considered appropriate the Helpline workers can refer on to other services within Respond; e.g. The Young People?s Project, The Elder?s Project or to our team of psychotherapists. We can also signpost on to other organisations.

The Helpline Staff


Our Helpline workers are trained in offering counselling support and have many years of experience of working with people with learning disabilities between them. For all callers, we can arrange for you to speak to a man or a woman.


Confidentiality


We offer confidentiality except when there is grave concern for the safety of an individual.