Respond Website

Institutional Abuse Helpline & Services

As from 1st April 2017 the Respond helpline will no longer be operating via a freephone telephone line on Thursdays.  From this date people wishing to contact the helpline should do so via email at including their contact details so we can call or email them back.  The reason for this change is to make more effective use of our resources and offer a more flexible service, with potential availability on several days instead of concentrated in one day a week.

Anyone wishing to contact the helpline who does not have access to email should be advised to call the main Respond number on 0207 383 0700 and leave a brief message with the administrator (name, telephone number and wish to access the helpline) to receive a call back, you will be called back as soon as possible by someone from the Family services.