Institutional Abuse Helpline & Services
As from 1st April 2017 the Respond helpline will no longer be operating via a freephone telephone line on Thursdays. From this date people wishing to contact the helpline should do so via email at firstname.lastname@example.org including their contact details so we can call or email them back. The reason for this change is to make more effective use of our resources and offer a more flexible service, with potential availability on several days instead of concentrated in one day a week.
Anyone wishing to contact the helpline who does not have access to email should be advised to call the main Respond number on 0207 383 0700
and leave a brief message with the administrator (name, telephone
number and wish to access the helpline) to receive a call back, you will
be called back as soon as possible by someone from the Family services.