Respond Website




Institutional Abuse Helpline & Services



As from 1st April 2017 the Respond helpline will no longer be operating via a freephone telephone line on Thursdays.  From this date people wishing to contact the helpline should do so via email at support@respond.org.uk including their contact details so we can call or email them back.  The reason for this change is to make more effective use of our resources and offer a more flexible service, with potential availability on several days instead of concentrated in one day a week.


Anyone wishing to contact the helpline who does not have access to email should be advised to call the main Respond number on 0207 383 0700 and leave a brief message with the administrator (name, telephone number and wish to access the helpline) to receive a call back, you will be called back as soon as possible by someone from the Family services.